How is your personal data collected?

The collection of personal data depends on the functionalities utilized:

Contact data: This includes name, surname, address, email address, and other necessary contact information.

Account password: Required for accessing System "Maestro-CRM" services.

Payment data: Credit card information, security codes, and other data necessary for processing payments.

Operational data: Describes your system usage, such as frequently used modules and the facilities used to access "Maestro-CRM".

It also includes data about the information systems employed on your devices, which helps us improve our services.

Data for using System "Maestro-CRM" services: This includes contact data and their relations.

Localization: If available, we collect data regarding your location.

Content data: In case it is necessary for providing services, we may collect data related to stored files.

Communication data: If you save communication data within the system, we may utilize it for service provision.

Any other data required by System "Maestro-CRM" to provide its functionalities.

You have the option to decline providing us with the necessary personal data. However, in such cases, we cannot guarantee access to the services offered by System "Maestro-CRM".

How is your personal data used?

We collect personal data for the following purposes:

Ensuring and providing services from the system.

Improving the customer experience.

Providing customer support.

Ensuring information security.

Sending commercial emails.

Conducting commercial advertising.

Preparing business reports for "Maestro-CRM".

Communicating with customers via email.

Protecting your personal data

To safeguard your personal data, we employ various technologies (e.g., High-End encrypting credit card data and passwords), policies, and procedures. We will only send your personal data with your confirmation, including data sent to the Bank for payment processing.

We may also share your personal data with our branches under "Maestro-CRM's" authority.

Personal data may be shared with companies working on behalf of "Maestro-CRM" to provide customer support services.

In such cases, they are obligated to ensure privacy protection and are prohibited from using the data for any other purpose.

"Maestro-CRM" may disclose personal data as part of a company transaction, such as a merger or asset sale.

Our services may include connections to third-party service providers that may not adhere to the same privacy procedures. If you provide your personal data to these third-party service providers, they will handle it according to their own privacy policies.

Commercial advertising

You have the ability to enable or disable the receipt of commercial advertising at any time. The option to enable or disable this feature is accessible in your Profile settings.

Cookies

Cookies are used to ensure and improve our services.

They allow us to store certain user settings, prevent security breaches, and analyze services.

Retention of personal data

"Maestro-CRM" will retain your personal data for as long as necessary to ensure the required services or to comply with other regulations or legal requirements.

Retention periods:

Credit card data deletion: "Maestro-CRM" will retain credit card data associated with item transactions for as long as it is reasonable to complete the business items.

Data retention after canceling with "Maestro-CRM": Your record will be kept in the System for a period of 60 days. During this time, you can reactivate your account. After this period, your account will be closed, and your data will be deleted.

Right to delete your account: You have the right to delete your account in "Maestro-CRM" at any time or reason for our choice.

Upon deletion, your account will be permanently removed.

To request an account deletion, please send an email to:
Contact@maestro-crm.com

Changes to the privacy policy

We continuously improve and update our privacy policy. The latest modifications will be included at the top of the privacy policy. In the event of significant changes, we will notify you via email.

We recommend that users stay informed about changes to our privacy policy.

How to contact us?

For technical support or any concerns, please visit our websites or email us at: Contact@maestro-crm.com

We will respond within a few hours - to days.

Our primary mode of communication will be email, so please ensure that the specified email account remains active.

Content

Our system allows you to store and share your own content and materials. However, we will not be responsible for your content or any uploaded material.

To ensure access to your content in case your account or access to our system services is closed, it is recommended that you regularly back up your data.

When you share your content with others, please be aware that they may distribute it worldwide.

They can copy and store the content on local systems or devices. As long as you use the services, you retain all rights to access and store your content in "Maestro-CRM".

"Maestro-CRM" will not utilize your content in our system for distribution, publication, or advertising purposes.